Privacy Policy

Who we are

ORMONT Private Office ("ORMONT", "we", "us") is a private office based in Geneva, Switzerland, providing concierge, relocation, administration, sourcing and household-staffing services to private clients. This policy explains how we handle personal data collected through this website and in the course of our services.

Data we collect

We collect personal data only when you choose to provide it, in particular when you:

• Send us an enquiry through the contact form or by email
• Correspond with us by phone, WhatsApp or email once engaged
• Provide information necessary to carry out a specific request on your behalf

This may include your name, contact details, and any information you share with us that is relevant to a request, for example travel preferences, family details, or documents required for administrative filings.

How we use it

We use personal data solely to respond to enquiries, deliver the services you have asked for, and communicate with you about ongoing requests. We do not sell personal data, and we do not use it for advertising.

Sharing with third parties

Where a request requires it, we share the minimum necessary information with specialists and suppliers acting on your behalf, for example a hotel, a legal advisor, or a household-staffing candidate. We expect every party we work with to handle your information with the same discretion we apply ourselves.

Your rights

Under the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU General Data Protection Regulation (GDPR), you may request access to, correction of, or deletion of your personal data, and object to its processing. To exercise these rights, contact us at contact@ormont.ch.

Data retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by Swiss law, after which it is deleted or anonymised.

Contact

Questions about this policy can be sent to contact@ormont.ch. ORMONT Private Office is based in Geneva, Switzerland.